FAQ

Snowtea is crafted exclusively from 100% real tea leaves, meticulously processed into a unique and innovative form. This transformation not only preserves the essence and quality of traditional tea but also enhances its versatility, making it suitable for a wide range of culinary and beverage applications. Whether enjoyed hot as a soothing drink or creatively incorporated into recipes, Snowtea promises an exceptional experience with every use.

Snowtea opens up a world of creative uses, perfect for blending into beverages or enhancing culinary creations. For a traditional tea experience, we recommend the following steps:

1. Measure out 1g (1 serving) of Snowtea into your preferred vessel.
2. Add 500ml of hot or cold water to the vessel.
3. Stir gently until Snowtea is fully dissolved or blended.
4. Savor the delightful flavors and aromas of your freshly brewed Snowtea!

Explore the versatility of Snowtea beyond a simple cup of tea—whether in smoothies, desserts, or cocktails, there's no limit to how you can enjoy it.

Tea has remained unchanged for centuries, but at Snowtea, we've preserved the best while enhancing the tea experience. Snowtea stands out with our special low-temperature vacuum process, preserving the nutritional benefits of premium tea leaves while filtering out impurities. This method ensures a smooth texture and pure flavor in every sip, making Snowtea ideal not only for tea but also for enhancing various food recipes and culinary creations.

Orders are typically processed within 1 business day and dispatched with your chosen courier for delivery. For precise shipping times, please refer to the checkout screen when placing your order.

We believe you'll be delighted with our product, but if for any reason you decide to cancel your order, you have the flexibility to do so anytime before your order is shipped.

If you encounter any issues with your order, such as receiving faulty items, our dedicated customer support team is available to provide prompt assistance and resolve any concerns you may have.

We offer complimentary shipping on all orders over $50.

For every orders, we utilise a selection of competitive shipping couriers tailored to your requirements. If your order total is below the free shipping threshold, you can view precise shipping costs on the checkout screen during your order process.